Shipping policy

At The Kjallt Company, we strive to make every purchase as simple, transparent, and worry-free as possible. Our goal is to ensure that every customer enjoys a smooth shopping experience, supported by clear delivery information, reliable carriers, and prompt customer service.

We proudly offer free worldwide shipping on all orders, with no minimum purchase requirement.

Delivery Area

This Shipping Policy applies to orders placed through the official Kjallt online store and delivered worldwide.

Order Processing & Dispatch Times

To ensure your order is handled efficiently, we process all purchases on working days (Monday through Friday, excluding public holidays).

  • Order preparation and packaging: Once an order is received, it usually takes 1–2 business days for our fulfillment team to verify payment, prepare the items, and hand the parcel over to our logistics partner.
  • Transit time: Depending on your delivery address, transportation usually takes 2–8 business days. This may vary during peak periods such as holidays, adverse weather conditions, or customs inspections.
  • Estimated total delivery time: From the moment your order is placed to its arrival at your address, the total estimated time is 3–10 business days on average.

Please note that these timelines are estimates. We always aim to deliver as quickly as possible, but external factors (such as carrier delays or customs controls) may occasionally affect delivery schedules.

Shipping Carriers

We partner with trusted and well-established logistics providers to ensure that your parcel reaches you safely and efficiently. Depending on your destination, order type, and selected delivery method, your order may be shipped using one or more of the following carriers:

  • FedEx
  • UPS
  • DHL
  • Local postal partners in your country

Our carrier selection is based on your destination and the most efficient available route at the time of dispatch.

Shipping Costs

We offer free standard shipping on all orders, worldwide. There is no minimum order value required to qualify for free delivery.

For international orders, please note that customs duties or import taxes may apply depending on your country's regulations. These charges, if any, are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number, so you can follow the progress of your shipment.

Please allow up to 24 hours after dispatch for tracking information to update in the carrier's system.

If you have not received your tracking link within 3 business days after placing your order, please contact our customer support team for assistance.

Need Help?

Contact our support team if you have any questions about your shipment.

Contact Details

Have a question about your order?
Email: contact@kjalltcompany.com
Phone: +1 424 445 5933
Hours: Mon–Fri, 9:00 AM – 6:00 PM ET
Response time: We aim to respond within 24 hours.
Address: [Business address – to be added]